Sooooo. This same tenant now shorted us rent, daying she held so much money per day that she had a water issue. No notice to do so or anything. Just picked a number and did. We contacted her asking her why she was short rent and found out that way. No receipts either. I know she is allowed to do so if we are negligent in providing hot water but we responded quickly and she had intermittent hot water, not no hot water, for 4 days. We found an example of the kind of notice she has to serve us with if she wants to go about that but she neglected to do so. Any links or documents we can use to cove