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Kassandra RPM Alaska

Pro rate rent due to no heat?

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How would you respond to a tenant wanting their rent prorated for not having heat (they had space heaters and we offered more) for 16 days. This is a situation where i was dealing directly with the home warranty company.

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Personal opinion would be to at least consider what they are asking and think about it. If they have been overall pretty good tenants in terms of communication, paying on time, taking care of the unit, understanding/patient during this particular repair (or any repairs) and are the type of people you would like to keep around longer...then it probably wouldn't be a terrible idea. You may not be able to give what they are asking but could probably find a happy middle ground. 

On the other hand, if they are generally a pain overall as tenants (late/no payments, fussy/demanding, not the type of tenants you want to keep around long term...), then it might not be worth it for you to consider. 

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I would MAYBE do a small rent reduction, but probably not.  I think that as long as I take all the necessary steps I am fulfilling my side of the deal.

 

Now I could definitely see a rent reduction if I asked them to use a honey bucket when the toilet is broke and we are waiting on parts.

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On 2/7/2019 at 7:47 PM, KristaH said:

Personal opinion would be to at least consider what they are asking and think about it. If they have been overall pretty good tenants in terms of communication, paying on time, taking care of the unit, understanding/patient during this particular repair (or any repairs) and are the type of people you would like to keep around longer...then it probably wouldn't be a terrible idea. You may not be able to give what they are asking but could probably find a happy middle ground. 

On the other hand, if they are generally a pain overall as tenants (late/no payments, fussy/demanding, not the type of tenants you want to keep around long term...), then it might not be worth it for you to consider. 

I agree with you. Thanks

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