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Toilet Overflow

Kassandra RPM Alaska

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From Shannon. (A TLA member asked me to post for her)

Please help!

My tenant calls me stating the toilet overflowing and leaking through ceiling.My husband goes there within 10 minutes the toilet isn’t leaking anymore. The ceiling has a hole in it and she stated the toilet been overflowing for 3 weeks now but she didn’t think it was a big deal.

Who’s responsible for these damages??? How do you tell her??? What if she doesnt pay??

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3 weeks?! Lease probably says something about notifying the landlord immediately when a problem arises. Sounds like tenant negligence is what caused the ceiling damage beneath. The issue could have been addressed the first time and the hole could have been prevented. 

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