ddsk1191 Posted August 26, 2018 Share Posted August 26, 2018 About once every few weeks I get noise complaints from one of my four tenants. They ask me to send out a noise reminder which I usually do but it doesn't seem to help in the long run. Any ideas how to more permanently solve this problem? 1 Quote Link to comment Share on other sites More sharing options...
Ben Persinger Posted August 27, 2018 Share Posted August 27, 2018 Is there a repeat offender that causes the issue and is it noisy during quiet hours? I have had one batch of tenants who didn't get along very well and I would get complaints periodically about one of them making noise. Eventually one of them moved and no more issues. 1 Quote Link to comment Share on other sites More sharing options...
ddsk1191 Posted August 27, 2018 Author Share Posted August 27, 2018 They all complain about each other but there is one group of tenants who seem to cause more noise than others. They work night shift and have small kids so usually some noise late at night. They are very good about paying their rent on time and want to stay for a while though. 1 Quote Link to comment Share on other sites More sharing options...
Moderators Kassandra RPM Alaska Posted August 27, 2018 Moderators Share Posted August 27, 2018 @ddsk1191 This is always a difficult one to manage. At Real Property Management when we can't narrow down the issue quickly we will go back to the drawing board. We track date/time of the occurrence. What can they hear. When they hear it. And ask for audio recordings. In most of our cases, we figure out the problem within 1-2 weeks. It is either a person/unit, education on "acceptable noise", or we start looking at the building components - typically insulation. If you can find a "consistent" time of when it is happening, we usually schedule a time to be there at that time also. We typically can find the person this way and knock on the door and teach or have a frank conversation. Only once, did I do a concept of letting the tenants battle it out because we couldn't figure it out. I made a formal letter to all tenants. Basically saying, the building is fine, hours of silent time has been told, and have determined it is everyone bothering everyone and not being kind to neighbors. As a result, everyone needs to learn to be neighborly and to have conversations with each other. Or every time i get a complain I will fine the party. Well, no one complained and they all started to talk and work it out like adults. Keep in mind this was in a building where tenants were a little more professional. Hope this gave some ideas. Happy Landlording 1 Quote Link to comment Share on other sites More sharing options...
ddsk1191 Posted August 27, 2018 Author Share Posted August 27, 2018 Thanks @Kassandra! Just out of curiosity, what do you consider acceptable noise at RPM? And, if there are multiple units affected by noise, how do you decide to look at adding insulation vs educating? 1 1 Quote Link to comment Share on other sites More sharing options...
Moderators Kassandra RPM Alaska Posted August 27, 2018 Moderators Share Posted August 27, 2018 Great question! @ddsk1191 So a fourplex is a bit different than a duplex. Also the rating A, B, C helps use determine the nature. So we have an email template that shows a list of things that isn't acceptable after 10pm. I believe I got this from Muni actually. Example: No vacuuming, washing clothes, dishwashers, hallway chatter, slamming doors, TV on low volumes, conversations in low not high volume (like fights, kid screams, etc) after 10pm. Just read muni, make a list, post in a letter the quiet hours and what that means in "activities". Anchorage measures sound based on decimals. Hard to determine that since you and I would never own the equipment to test that! Lol....So we found it best to describe the activities not allowed that would create sounds that resonate loudly in a fourplex setting. 1 Quote Link to comment Share on other sites More sharing options...
Moderators Kassandra RPM Alaska Posted August 27, 2018 Moderators Share Posted August 27, 2018 https://www.muni.org/Departments/health/Admin/environment/FSS/Food Safety and Sanitation Forms/FSS Noise In Anchorage.pdf 1 Quote Link to comment Share on other sites More sharing options...
admin Posted August 28, 2018 Share Posted August 28, 2018 @ddsk1191 I got the website updated: This might assist you. https://www.thelandlordsalmanac.com/store/category/19-recource-guides/ 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.